What payment methods do we accept?
What is Afterpay ?
Afterpay is an option of payment that allows our shoppers to split their payments in a 4-week cycle so they can get their hands on their packages instantly and pay it off.
All you need is an account with Afterpay with your nominated debit or credit card. Afterpay will schedule your payments automatically after your order is placed. Yes, it is that easy!
Can I get a refund?
Refunds are only issued if items are faulty or damaged, proof needs to be provided before case is escalated to a refund. However, we do offer exchange if you change your mind or have sizing issues along with offering a credit note that is valid for 6 months.
How do i exchange?
Once you have received your order you have 7 days to place an exchange if all tags are still attached and item has not been tampered with, Head to www.akayboutique.com scroll to the bottom of the site click on returns and follow the prompts. if you need further assistance contact us email@example.com where one of our amazing staff will assist.
Can I cancel my order?
Unfortunately, you are unable to cancel your order with AKay Boutique once it has been paid for. However, if you email: firstname.lastname@example.org we can further assist you.
I bought something full priced before the item went on sale, can you price match?
Unfortunately, we do not price match.